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A few words from our Satisfied Customers 

	 Joe,

 I just love your new website, especially the general information, blue
bookvalues, used car buying guide, not to mention the magic...For Beetle
lovers this is a good thing, and so is your service. Consider me bugged in!!
I will be bringing in my 75 Super Beetle this Monday as planned. See ya'
then, 
	Take care, 
	Veronica

1986 Jetta GLI I finally had to replace the clutch, at 172,000 miles. It has 180,000 now and no rust. I've replaced all the regular maintenance items at relatively long intervals for the parts in question. I've changed the oil every 3K and have had NO engine work needed beyond timing belt replacement, etc. just CV joints, exhaust, struts/shocks, water pump, alternator - the usual litany of things that wear out. I wash it once a week and wax it once a year. Aside from a few parking lot dings it looks like new. I only wish I'd ordered it with A/C. I probably like it so much because I've found a top shelf mechanic who is also a nice guy. He's kept it in great shape for me since 1991 - JOE'S AUTO, 8 Ames Street, Dedham, MA, specializes in VW's, starting with the old Beetles. He gets customers after they've soured on dealer prices and attitude, then he keeps them as long as they keep their VW's. He's the reason I'm looking at a new Passat instead of a Camry or Accord My other car is a loaded 1986 Mitsubishi Gallant with only 75,000 miles I inherited from my Mom. It's a very luxurious slug. When I buy the new Passat it would seem like a no brainer to ditch the old Jetta but it will not be an easy choice.

-cartalk.cars.com

subject: Why Joe is the Best

Hey Joe-
I thought I e-mailed you from your website, but when I went to check my sent mail I think you might have gotten a blank page. I just wanted to thank you for everything you've done for me and my beautiful 1988 VW Vanagon. It's been such a pleasure having you work on this car the last three years and I know I certainly wouldn't wouldn't have been able to drive the 3,000 miles from Boston to Portland,OR without your help. I feel like I've been spoiled for so long having you take care of my car I don't think I will be able to trust anyone else. I hope all is well with you and again thank you for everything.
Love
Keva

Mr.Venuto
Thanks so much for the hard work and the special touches you put into my car. You were very generous and kind. I will recommend you to everyone I know.
Love,
Vanessa

Sometimes it's easy to forget how many kind and thoughtful people there are in this world...
Thank you for reminding me.

Hi
I got service done last month on my black, 1997 VW Golf and I was very satisfied. I will come back the next time I need service. I just wanted to send this email to tell you. Thank you!
Mike Glunz

Joe has been taking care of our VW's since 1992. We arrived
from Colorado with a 1984 and a 1989 VW Jetta. Joe has done a great job
of keeping them running and they are still with us today. Joe also
takes care of our "foreign" car, a 1996 Buick Park Avenue. We highly
recommend Joe's to all our fellow VW drivers and friends. Drivers Wanted!

Claude and Nancy Casey


Hi Joe

I just want to call and thank you again for the work you did today. While I am driving around in the car I don't belive how great it feels and how quiet it is so thank you, thank you thank you. When I got home I checked in my records and I found out that it has been 40,000 miles since the last frot brake job and 20,000 miles since the last tune-up. So if you were right ofcourse on both counts that I needed them. So thank you for doing that work at the snap of your fingers like you did today. I had a nice safe trip thanks to you.

Vicky Wagner

Dear Joe,

Just a short note to let you know how thrilled we are with the used car we recently bought from you. This is the second vehicle (and as long as Joe doesn't retire it won't be the last) I purchased at Joe's auto and have been satisfied completely with both cars, but i must say my wife and i have both been more than happy with the service as well. You are always willing to go the extra mile to insure your customers are satisfied, informed, and certainly safe. Joe has been like an old time doctor-the kind that used to make house calls-and has been more than accommodating about dropping cars off, staying open late, and following up with phone calls to guarantee a repair went just right and that his customers are satisfied. There are some minor maintenance items i might perform myself and must say Joe, you've been willing to patiently explain things fully to make it clear to me and insure things go well. Joe, keep up the good work; you're a fine mechanic, the only honest used car salesman on the planet, a true gentleman and a pleasure to do business with! sincerely,

Drew and Beth Mulvey

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